We, at Shield Alliance International Limited and its affiliates and subsidiaries (collectively referred to as “we”), are committed to protecting your privacy. This Privacy Policy applies to both our website, shieldalliance.com and any other ancillary service portal(s) that either Shield Alliance and/or its affiliates or subsidiaries provide. This Privacy Policy governs our data collection, processing and usage practices of Shield Alliance and its affiliates of Shield Alliance. It also describes your choices regarding use, access and correction of your personal information. By using the Websites or the Service Portal, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites or the Service Portal.
This Privacy Notice sets out how we may use, process and store your personally identifiable information (PII). We may get that information from you or our affiliates, subsidiaries, partners, through contracts or other legal arrangements you have with us or our partners on behalf of us, in order to deliver contractual/legal obligations. In other cases, we will get that information from you with your permission and consent, or we may receive your personal information from third parties who you have given consent to pass this information on to us.
We may collect information from you because we have valid reason (allowed by law or under contract) to collect the information, or because you have consented for us to do so for a specific purpose.
You may give us information about you with your consent, for example:
This information may be personal, financial, business or related to your contractual history with us. You may give us information for legal reasons, such as to enter into a contract with us, when you are buying goods or services from us, or when you are considering these options.
If you visit our website or member communities, support forums we may automatically collect information about you, for example:
This information may be personal, financial, business or related to your contractual history with us. You may give us information for legal reasons, such as to enter into a contract with us, when you are buying goods or services from us, or when you are considering these options.
Compliance with our Privacy Policy
In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to: (a) improve your browsing experience by personalizing the Websites and to improve the Subscription Service; (b) send information to you which we think may be of interest to you by post, email, or other means; (c) send you marketing communications relating to our and/or our affiliates’ or subsidiaries’ business or the businesses of carefully-selected third parties which we think may be of interest to you. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your unique Personal Information to the third party. In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information. If you do not want us to share your personal information with these companies, contact us at [email protected]
We will also use the information collected through our Service by our customers for the following purposes: (a) to provide the Service (which may include the detection, prevention and resolution of security and technical issues); (b) to respond to customer support requests; and (c) otherwise to fulfil the obligations under our Terms of Service.
We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer's consent prior to posting the customer's name and testimonial.
If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.
We employ other companies and people to provide services to visitors to our Website, our customers, and users of the Service and may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive information from prospect lists, analyzing data, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive Personal Information (such as a credit card number and/or geo-location data) is collected on our Websites and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If you have any questions about the security of your Personal Information, you can contact us at [email protected]
Our Websites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.
Our Websites provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.
We offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request, as described in "Opting Out and Unsubscribing" below.
We retain personal information that you provide us as long as we consider it potentially useful in contacting you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described in "Opting Out and Unsubscribing" below. If you provide information to our customers as part of their use of the Subscription Service, our customers decide how long to retain the personal information they collect from you. After termination of the Service, we may, unless legally prohibited, delete all customer information, including your Personal Information, from the Subscription Service.
We reserve the right to use or disclose your personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with court order, or legal or administrative process.
We reserve the right to use or disclose your personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with court order, or legal or administrative process.
We use cookies or similar technologies to analyse trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. We use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise pages on our Websites, or register for the Service, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customised features. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the shieldalliance website you visit. Shield Alliance International Limited keeps track of the Websites and pages you visit within Shield Alliance International Limited, in order to determine what portion of the shieldalliance Website is the most popular or most used. This data is used to deliver customised content and promotions within the shieldalliance Website and Service Portal to customers whose behaviour indicates that they are interested in a particular subject area.
We may collect demographic information, such as your post code, age, gender, preferences, interests and favourites using log files that are not associated with your name or other personal information. There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by us to maintain the quality of the Service, and to provide general statistics regarding use of our Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.
When you visit our websites You are free to explore the Websites without providing any Personal Information about yourself. When you visit the Websites or register for the email Subscription Service, we request that you provide Personal Information about yourself, and we collect Navigational Information.
We use website analytics software to allow us to better understand the functionality of our website. This software may record information such as how often you use the site, the events that occur within the website, aggregated usage, performance data, and where the website was visited from. Additional information we may collect on our Website includes your city location, device model and version, your device identifier (or “UDID”) and OS version. We may link information we store within the analytics software to Personal Information you submit within the service portal or website. We do this to improve services we offer you and improve our marketing, analytics and site functionality.
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
We collect and process payment information from you when you subscribe to or purchase any of our services, including credit cards numbers and billing information, using third party PCI-compliant service providers. Except for this, we do not collect Sensitive Information from you.
The Websites are not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at [email protected], so that we may delete the information.
We may share your personal information with third parties, either because you have consented to allow us to do so or for fulfilling the service. For example, we may share your personal information with:
We primarily store and process PII data electronically. The company and its employees follow strict protocols in terms of handling and processing data.
How long is PII retained?
We will not retain PII for longer than required and we will keep this
The company has an information retention procedure and schedule, which is monitored and complied with.
If the personal information is necessary in order to supply goods or services to you under a contract, then we will not be able to enter into that contract or provide the products or services without that information.
We respect individual’s legal rights to their data. These covers;
In accordance with the applicable data privacy laws and rules of the jurisdictions in which Shield Alliance operates, including General Data Protection Regulation (EU) 2016/679 (GDPR), the contact details of the appointed Data Protection Officer are provided below:
Email: [email protected]
If you have any questions about this Policy or other privacy concerns, you can also email us at the above mentioned details.
Reviewing, correcting and removing your Personal Information
Upon request,we will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:
To unsubscribe from our communications
You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails, or by sending us email us at [email protected], Customers cannot opt out of receiving transactional emails related to their account with us or our Services.
From time to time, our website may contain links to and from websites of our partner networks, advertisers, social media sites etc. If you follow a link to any of these websites, please note that these websites may have their own privacy notices and that we do not accept any responsibility or liability for any such notices. Please check these notices, where available, before you submit any personal data to these websites.
This Document Retention and Destruction Policy (Policy) provides for the systematic review, retention and destruction of documents received or created by the Shield Alliance International Limited in connection with the transaction of its business. This Policy covers all records and documents, regardless of physical form (including electronic documents), contains guidelines for how long certain documents should be kept and how records should be destroyed.
Document Retentation
Electronic Documents and Records
Emergency Planning
Document Destruction
EC-Council is responsible for the ongoing process of identifying its records, which have met the required retention period and overseeing their destruction. Destruction of financial and personnel-related documents will be accomplished by shredding if such information are held on physical files. EC-Council also performs periodic destruction process for financial and personnel-related documents when such information is stored in electronic media. We may destroy in any of the following manners based on the kind of device used to store such data:
Document destruction will be suspended immediately, upon any indication of an official investigation or when a lawsuit is filed or appears imminent. Destruction will be reinstated upon conclusion of the investigation.
Compliance
Changes to our privacy policy
Contact Us
Welcome to shieldalliance.com(the “Web Site”), which is a site owned and operated by Shield Alliance International Limited (together with its parent company, subsidiaries, divisions, branches, affiliates and/or any other entities under common ownership or control of Shield Alliance International Limited, collectively referred to herein as “OhPhish”, “we”, “us”, “our” and “ours”). The following terms and conditions (the “Terms of Use”) form a binding agreement between you and us. Unless otherwise indicated, the terms “you”, “your” and “yours” when used in these Terms of Use means any user or visitor of this Web Site.
You may print or download portions of the Materials from this Website as authorised, provided that you agree not to change or delete any copyright or proprietary notices from such Materials. If you believe any content appearing on our Website constitutes a copyright infringement of another party’s rights, please contact us immediately at [email protected] to notify us of this infringement.
Your submission of files including, but not limited to: Resumes, e-mail, flash movies, images, logos, audio loops, and other software hereby constitutes your agreement to grant Shield Alliance International Limited a non-exclusive, royalty-free, worldwide, sub-licensable, perpetual license, to reproduce, distribute, transmit, modify, adapt, sub-license, and publicly display any such submissions, unless otherwise specified by an agreement made in writing by you and Shield Alliance International Limited.
THIS WEBSITE AND RELATED INFORMATION IS PROVIDED BY SHIELD ALLIANCE INTERNATIONAL LIMITED ON AN “AS IS” AND “AS AVAILABLE” BASIS. SHIELD ALLIANCE INTERNATIONAL LIMITED MAKES NO EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS OF ANY KIND, OR AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS WEBSITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, SHIELD ALLIANCE INTERNATIONAL LIMITED DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SHIELD ALLIANCE INTERNATIONAL LIMITED DOES NOT WARRANT THAT THIS WEBSITE, ITS SERVERS, OR E-MAIL SENT FROM SHIELD ALLIANCE INTERNATIONAL LIMITEDARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SHIELD ALLIANCE INTERNATIONAL LIMITED WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
SHIELD ALLIANCE INTERNATIONAL LIMITED USES REASONABLE EFFORTS TO INCLUDE ACCURATE AND UP-TO-DATE INFORMATION ON THIS WEBSITE. SHIELD ALLIANCE INTERNATIONAL LIMITEDASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY TYPOGRAPHICAL OR OTHER ERRORS OR OMISSIONS IN THE CONTENT OF THIS SITE. IN THE EVENT THAT A SOMETHING IS LISTED AT AN INCORRECT WITH INCORRECT INFORMATION, SHIELD ALLIANCE INTERNATIONAL LIMITEDSHALL HAVE THE RIGHT TO REFUSE OR CANCEL ANY ORDERS PLACED FOR THE PRODUCT LISTED INCORRECTLY.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
This Web Site may contain links and/or advertisements to other web sites maintained and/or owned by us in addition to links to web sites maintained and/or owned by third parties (“Linked Web Sites”). These Terms of Use do not apply to any such Linked Web Sites. An advertisement of, or link to, an Linked Web Site on this Web Site does not mean that we approve, endorse or accept any responsibility for such Web site, its content or use, or the use of products or services made available on or through such Web site, nor does ‘OhPhish’ present on any linked websites constitute or imply our endorsement of any such web site.
Linked websites are not under the control of SHIELD ALLIANCE INTERNATIONAL LIMITED and we are not responsible for the contents of any linked site or any link contained in a linked site. SHIELD ALLIANCE INTERNATIONAL LIMITED provides links to you only as a convenience, and the inclusion of any link does not imply or constitute an endorsement by Shield Alliance International Limited.
You acknowledge and agree that we are not responsible for the actions, content, accuracy, legality, decency, opinions expressed, privacy and security policies, and/or products or services provided or made available on or through any Linked Web Site , nor for any damages or losses, directly or indirectly, caused or alleged to have been caused as a result of your use or reliance on such web sites.
Linked Web Sites are not investigated, monitored or checked for accuracy, completeness or conformance with applicable laws, rules and regulations by us. We do not make any representations whatsoever, or give any warranties of any kind and hereby disclaim all warranties, expressed, implied, or otherwise, with respect to any and all Linked Web Sites which you may access through this Web Site, the content thereof, or the products and/or services made available on or through such web sites. If you decide to leave our Web Site and access such other web sites, you do so solely at your own risk and you hereby waive any and all claims against us with respect to such web sites and your use of or reliance on any information, materials, products or services made available on or through such web sites. All applicable terms of use, rules, policies (including privacy and security policies) and operating procedures of such other web sites will apply to your use or access thereof.
To notify us that there has been a copyright or trademark violation, please follow the specific instructions in (A) for filing a trademark claim, or (B) filing a copyright complaint.
To be considered effective, a notification of a claimed trademark violation must include the following information:
2. Upon receipt of the appropriate information identified in Section 1 above, for trademark claims, we will initiate an investigation. While we are investigating the claim, we, at our sole discretion and without any legal obligation to do so, may temporarily remove the display of the challenged material from the Web Site or other location, forward the Complaining Party’s written notification to the applicable Shield Alliance International Limited’s customer (if applicable), and/or if it is solely stored on a Shield Alliance International Limited’s server, temporarily remove or deny access to the challenged material.
3. If we conclude that the Complaining Party has raised a legitimate trademark claim, we may, at our sole discretion and without any legal obligation to do so, permanently remove the display of the challenged material from the Web Site or other location, suspend the applicable customer’s Shield Shield Alliance International Limited’s account and/or, if it is solely stored on a Shield Alliance International Limited’s server, permanently remove or deny access to the challenged material. If we conclude that the Complaining Party has not raised a legitimate claim or if it is not clear whether the Complaining Party has raised a legitimate claim, we reserve the right to take no action or to restore, re-display or provide access to the challenged material (as applicable).
4. If the Complaining Party would like to submit
a copyright claim for material on which you hold
a bona fide copyright, we request that the
Complaining Party substantiate such claim by
providing us
with the following information via email to “[email protected]”.
The words “Copyright Claim” should
appear in the subject line.
To be considered effective, a notification of a claimed copyright infringement must include the following information:
For Copyright Claims, upon receipt of appropriate notification from the Complaining Party, pursuant to Section 1 of Copyright Claims above, we will remove or disable access to the material that is claimed by the Complaining Party to be infringing from the Web Site.
If the Complaining Party provides us with proper and appropriate notification, pursuant to Section 1 of Copyright Claims above, including information reasonably sufficient to permit us to locate and remove or disable the allegedly infringing material in question, or includes information concerning repeat infringement, then we will forward the Complaining Party’s written notification to such alleged Infringer (“Alleged Infringer”) and shall take reasonable steps promptly to notify the Alleged Infringer that we have removed or disabled access to such material. You acknowledge that if you fail to comply with all of the requirements of this Section B, your notice of copyright infringement may not be valid.
Notices
If you have any questions or comments, please submit them to us via email at [email protected]